Outreach & Communication Efforts

Outreach & Communication Efforts

people talking

Proactive & Early Outreach

Our communication efforts are meant to be a proactive means of helping students before challenges arise.

75+

Touchpoints throughout the year 

71,500+

Opens on Wildcat Connections, the newsletter for 1st year students. 

6,000+

Students contacted through the graduation campaign. 

2,000+

Students contacted through the non-registration outreach. 

7,400+

Questions answered through SOS. 

6,700+

Students who logged in to SOS-Launchpad on D2L.  

Arizona/SOS Launchpad 

All new main campus Arizona students are placed into a Desire2Learn Module/Course prior to the first day of the classes.   The course contains information to help students transition to campus and reviews items covered during New Student Orientation.  Topics include:  How to be a successful student, the importance of asking for help, how to manage university services and why Tucson is a great place to live.  Throughout Arizona/SOS Launchpad we interwove resources to help students find belonging on campus, and to encourage a growth mindset.

Text Message Campaigns

Students that have opted into Arizona success messages receive monthly text messages offering assistance with campus challenges, providing helpful information and asking if students need assistance.   

Proactive Email Messaging 

First and second year students receive periodic emails offering assistance with campus challenges, asking about their Arizona experience and letting students know about Arizona resources.  

SOS- Support. Outreach. Success.   

SOS was created as an email address for students to outreach to with any question in Fall 2015.  Beginning in Fall 2016 SOS was expanded to include: texting, live-chat, phone, email, website and in-person assistance. Students can ask any question at any time, and will receive a response generally within a very short amount of time, but at least within 24 hours.   

Wildcat Connections  

Last year Wildcat Connections the digital weekly newsletter was read regularly by over 9,000 students (all new first year and transfer students). There is a weekly curriculum focused around connectedness and belonging.  

We want all Wildcats to feel connected to the University of Arizona. There are an infinite number of ways to be a Wildcat and to be successful at the University of Arizona!  Feeling like you belong at the university is key to being successful and we have developed some ways to help you connect with campus.   

Wildcat Connections is a regular email communication designed to help students understand what is happening on campus, learn more about resources and how to get connected on campus.   

To make sure you are receiving Wildcat Connections communications email studentsuccess@arizona.edu.